{"xsrfToken":"BBOS-A2AA-HX5U-NCBL_cb9d4e47d0b734b10bd5131b83507f02ea180cf8_lout","user":{"key":"","userName":"","displayName":"","email":"","calendarResource":"jira.webresources:calendar-en","language":{"key":"en_US","displayName":"English (United States) [Default]"},"canChangePassword":false,"canUpdateUser":false,"allOpenRequestsCount":0,"pendingApprovalsCount":0,"approvalsCount":0,"canAdministerJIRA":false,"isAnonymous":true,"agentForPortal":false},"branding":{"id":"39","key":"trusd","name":"Website Help","portalBaseUrl":"/servicedesk/customer/portal/39","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/39?_=64cc5369d5656144b9790c7fcd4a161f","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#0e22c9","headerLinkHoverBGColor":"#0e22c9","headerBadgeColor":"#0e22c9"}},"helpCenterBranding":{"headerBGColor":"#ffffff","headerLinkColor":"#11181c","headerLinkHoverColor":"#ffffff","headerLinkHoverBGColor":"#111a31","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/global-logo?_=f9b6a6bd4e591cbc7d2671fe3db2c889","logoId":23,"helpCenterTitle":"Customer Service Portal","sharedPortalName":"Customer Service Portal"},"portal":{"id":"39","key":"trusd","projectId":14902,"serviceDeskId":39,"name":"Website Help","description":"<p>Welcome to our Support Center! Please choose a topic<\/p>","portalBaseUrl":"/servicedesk/customer/portal/39","onlyPortal":false,"reqTypes":[{"id":"367","key":"8b492e9a-23fe-4b02-9ced-6454fb15a1d9","name":"freenet","descriptionHtml":"","callToAction":"freenet","introHtml":"","icon":16310,"groups":[68]},{"id":"360","key":"66d0263c-79a4-4f4b-b6fd-3297c1135700","name":"BetterRoaming App","descriptionHtml":"","callToAction":"BetterRoaming App","introHtml":"","icon":16218,"groups":[68]},{"id":"359","key":"be982528-39e8-4bb1-81e1-85db657ea949","name":"Prepaid SIM","descriptionHtml":"","callToAction":"Prepaid SIM","introHtml":"","icon":16229,"groups":[68]},{"id":"364","key":"95a5855d-c077-4a06-b10c-8a5e12e2d89f","name":"Smartphone","descriptionHtml":"","callToAction":"Smartphone","introHtml":"","icon":16224,"groups":[68]},{"id":"365","key":"61de3a43-01b5-4867-ac28-fe634d5f8680","name":"iPad","descriptionHtml":"","callToAction":"iPad","introHtml":"","icon":16227,"groups":[68]},{"id":"366","key":"61ed5fb1-e66a-458e-8547-c4cbcbf61bcb","name":"Apple Watch","descriptionHtml":"","callToAction":"Apple Watch","introHtml":"","icon":16228,"groups":[68]}],"reqGroups":[{"id":68,"name":"General"}],"orderMapping":{"68":[364,365,366,360,359,367],"69":[344,345]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"888c923b-d342-385b-8eb9-cdec466b0e9b","appLinkName":"Confluence","appLinkUrl":"https://confluence.1global.com","spaceKey":"TRUSD","spaceName":"Truphone Form Web Page","spaceUrl":"https://confluence.1global.com/display/TRUSD"},"labels":[],"projectKey":"WHELP","serviceDeskId":39,"portalId":39},"createPermission":true,"openRequestCount":0,"announcement":{"header":"","headerWiki":"","message":"","messageWiki":"","canEditAnnouncement":false,"hasTranslationInUserLocale":false,"hasTranslation":{"header":false,"message":false},"portalId":39},"portalSearchBarSettings":{"isEnabled":false}},"sharedPortal":{"name":"Customer Service Portal","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.<\/p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://confluence.1global.com"}},"announcement":{"header":"Welcome to the Customer Service Portal","headerWiki":"<p>Welcome to the Customer Service Portal<\/p>","message":"How can we help?","messageWiki":"<p>How can we help?<\/p>","canEditAnnouncement":false,"hasTranslationInUserLocale":false,"hasTranslation":{"header":false,"message":false},"portalId":null},"organisations":{"organisations":[]},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[{"params":{},"key":"com.intenso.jira.plugins.jsd-extender:links-panel","name":"WebPanel: Links","html":"<style>\n #com\\.intenso\\.jira\\.plugins\\.jsd-extender\\:links-panel {\n display: none;\n }\n<\/style>\n<script type=\"text/javascript\">\n 'use strict';\n (function () {\n var jQuery = AJS.$;\n\n jQuery(document).ready(function () {\n loadIntensoLinks();\n });\n\n function loadIntensoLinks() {\n jQuery.get(getPathForLinksApi(), showLink);\n }\n\n function showLink(data) {\n if (data) {\n jQuery(\".intensoLinks\").remove();\n\t\t\t\t let auiNav = jQuery('.aui-header-secondary').find('ul.aui-nav');\n\t\t\t\t if(auiNav.length !== 0) {\n\t\t\t\t auiNav.prepend(data);\n\t\t\t\t } else {\n\t\t\t\t\t jQuery('.cp-header-secondary').prepend(data);\n\t\t\t\t\t AJS.$('.cp-header-secondary').children(\"li\").each(function(){\n\t\t\t\t\t\t AJS.$(this).replaceWith(AJS.$('<div class=\"cp-header-item\">' + this.innerHTML + '<\/div>'));\n\t\t\t\t\t })\n }\n }\n }\n\n function getPathForLinksApi() {\n if (isInRequestView()) {\n return getRequestViewPath();\n } else if (isInProjectView()) {\n return getProjectPath();\n } else {\n return getGlobalPath();\n }\n\n function isInRequestView() {\n return /\\/servicedesk\\/customer\\/user\\/requests/.test(window.location.href);\n }\n\n function getRequestViewPath() {\n return WRM.contextPath() + \"/rest/sp4jsd/1.0/jsdextender/availableLinks/requestsview\";\n }\n\n function isInProjectView() {\n return /\\/portal\\/\\d+/.test(window.location.href);\n }\n\n function getProjectPath() {\n const portalId = getPortalId();\n const contextPath = WRM.contextPath();\n const requestTypePath = getRequestTypePath();\n const issueKeyPath = getIssueKeyPath();\n\n return contextPath + '/rest/sp4jsd/1.0/jsdextender/availableLinks/projectId/' + portalId + requestTypePath + issueKeyPath;\n\n function getPortalId() {\n let result = window.location.href.match(/\\/portal\\/(\\d+)/);\n return result ? result[1] : \"\";\n }\n\n function getIssueKeyPath() {\n const issueKey = getIssueKey();\n return issueKey ? '/requestTypeKey/' + issueKey : \"\";\n }\n\n function getRequestTypePath() {\n const requestTypeId = getRequestTypeId();\n return requestTypeId ? '/requestType/' + requestTypeId : \"\";\n }\n }\n\n function getGlobalPath() {\n return WRM.contextPath() + \"/rest/sp4jsd/1.0/jsdextender/availableLinks/\";\n }\n\n function getRequestTypeId() {\n let result = window.location.href.match(/\\/create\\/(\\d+)/);\n return result ? result[1] : \"\";\n }\n\n function getIssueKey() {\n let result = window.location.href.match(/portal\\/\\d+\\/.+-\\d+$/);\n return result && result.length >= 1 ? result[1] : \"\";\n }\n }\n })();\n<\/script>\n"}],"pagePanels":{}}}
{"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-management?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_campaign=service-desk_portal_server","serviceDeskVersion":"5.4.18","contextPath":"","xsrfToken":"BBOS-A2AA-HX5U-NCBL_cb9d4e47d0b734b10bd5131b83507f02ea180cf8_lout","baseUrl":"https://jira.1global.com/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","maxAttachmentSize":"52428800","gravatarEnabled":true,"rteEnabled":true,"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"anonymousEnabled":true}